Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Text Message Cost
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Text Message Cost
Text Message Cost
22-02-2010 10:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just checked my itemised bill for the period ending 21/2/10 and found I've been charged 20p per text for two messages sent from my landline in that period.
The tariff states that it's a fixed fee charge of 10p/message.
From this page:
The following call types are not subject to a set up fee:
Inclusive calls
Fixed fee calls
Calls to Plusnet Support
Is the 20p charge a mistake or are texts subject to the 9.3p connection charge? (As far as I can tell from the tariff, text messages aren't subject to a connection charge.)
The tariff states that it's a fixed fee charge of 10p/message.
From this page:
The following call types are not subject to a set up fee:
Inclusive calls
Fixed fee calls
Calls to Plusnet Support
Is the 20p charge a mistake or are texts subject to the 9.3p connection charge? (As far as I can tell from the tariff, text messages aren't subject to a connection charge.)
Message 1 of 3
(982 Views)
2 REPLIES 2
Re: Text Message Cost
23-02-2010 4:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Paul,
It is a mistake, you're right - it's a fixed fee call and shouldn't have a setup charge. I'll get that refunded for you and get a problem raised so this stops happening, thanks for the heads up.
It is a mistake, you're right - it's a fixed fee call and shouldn't have a setup charge. I'll get that refunded for you and get a problem raised so this stops happening, thanks for the heads up.
Message 2 of 3
(320 Views)
Re: Text Message Cost
23-02-2010 7:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for that Matt - thought it might have been a mistake

Message 3 of 3
(320 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page