Telephone Directory - or lack thereof
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Telephone Directory - or lack thereof
10-12-2015 10:13 AM
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Does this mean - pick any of the following
BT No longer issue a phone book
Plusnet won't pay the money to send me one
Plusnet systems don't allow it until specially requested
Re: Telephone Directory - or lack thereof
10-12-2015 10:25 AM
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Re: Telephone Directory - or lack thereof
10-12-2015 12:31 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Telephone Directory - or lack thereof
10-12-2015 12:34 PM
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Quote Q. What if my telephone service is not provided by BT?
A. If your telephone service is not with BT and the annual delivery has finished, there will be a charge of £10 if you want to purchase a Phone Book from BT, alternatively you can contact your own service provider, who may be able to provide you with your local Phone Book free of charge.
Re: Telephone Directory - or lack thereof
10-12-2015 11:17 PM
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Just checked and the current one is 2014/2015 edition.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Telephone Directory - or lack thereof
11-12-2015 9:10 AM
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Re: Telephone Directory - or lack thereof
11-12-2015 1:02 PM
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Anyway , found this which seems to confirm it's all Openreach supplied lines
https://www.openreach.co.uk/orpg/home/products/wlr3/directoryinformation/directoryinformation.do
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Telephone Directory - or lack thereof
11-12-2015 1:04 PM
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Re: Telephone Directory - or lack thereof
11-12-2015 1:48 PM
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http://community.plus.net/forum/index.php/topic,111867.msg959281.html#msg959281
http://community.plus.net/forum/index.php/topic,111867.msg959354.html#msg959354
Of course, BenT no longer works for PN but I'm assuming that the position hasn't changed
Re: Telephone Directory - or lack thereof
11-12-2015 2:03 PM
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which I presume means even addresses without phone lines!
Quote Every address in the UK is entitled to a free printed BT Phone Book for their local area.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Telephone Directory - or lack thereof
11-12-2015 2:07 PM
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Compare this
with https://www.openreach.co.uk/orpg/home/products/wlr3/directoryinformation/directoryinformation.do
Quote from: Ben Our WLR3 provider has confirmed that we cannot order phone books via BT Openreach, with whom we place orders for telephone lines. To the best of my understanding, we are under no obligation to provide a free telephone book and our customers are free to order directly from BT, As such, we are not in breach of Ofcom GC 8.2*
*I'm not a lawyer, this is just my interpretation!
Quote Every address in the UK is entitled to a free printed BT Phone Book for their local area. Additional Phone Books can be ordered directly from the BT Directories team.
Re: Telephone Directory - or lack thereof
11-12-2015 3:37 PM
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Re: Telephone Directory - or lack thereof
11-12-2015 3:44 PM
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Re: Telephone Directory - or lack thereof
11-12-2015 3:46 PM
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Re: Telephone Directory - or lack thereof
11-12-2015 7:13 PM
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