Tariffs
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Tariffs
13-09-2018 7:00 PM
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Re: Tariffs
13-09-2018 7:16 PM
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Hi @janelizabeth57.
Our latest broadband offers for new customers can be found here: https://www.plus.net/home-broadband/
Our latest mobile offers can be found here: https://www.plus.net/mobile/plans/sim-only/
These pages do advise the prices of the various packages/tariffs we offer.
Hope this helps and please let us know if you have any further questions.
Re: Tariffs
13-09-2018 9:19 PM
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a) I wanted to know about call plans for my landline - not broadband or mobile.
b) That doesn't answer my point that the prices aren't on the tariffs page which is counter-intuitive IMHO.
c) It seems odd that as an established customer I have to start a new order to find out the price of other tariffs, the impression this gives is that Plusnet are only interested in acquiring new punters.
Re: Tariffs
13-09-2018 9:45 PM
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Welcome to the forum @janelizabeth57
As is so often the case (posts passim ad nauseum), the information is there, just very hard to find!
Start here: https://www.plus.net/help/legal/plusnet-price-guide-for-residential-products/
and scroll down to 'Plusnet Phone price guide'.
Select 'Plusnet call plans'.
Beware of the leopard.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Tariffs
14-09-2018 9:53 AM
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Welcome to the Forums! Hopefully I can help you with a few points you have made;
"a) I wanted to know about call plans for my landline - not broadband or mobile."
- All our residential Home Phone pricing can be found here
"b) That doesn't answer my point that the prices aren't on the tariffs page which is counter-intuitive IMHO."
- The link I provided above shows everything from Call Set Up Fees, Standard Call Rates, International Call Rates to charges for Service Number calls etc. It also has a hand"Call Features" section as well!
"c) It seems odd that as an established customer I have to start a new order to find out the price of other tariffs, the impression this gives is that Plusnet are only interested in acquiring new punters."
- I can assure you, you do no have to start a new order to do this and we are just as focused on providing the highest level of support to customers as we are acquiring new ones.
I hope this helps!
If you have any further questions or ever need assistance, please don't hesitate to get in touch.
All the best,
MoR
--------------------
*Note to all*
My "quote" button was malfunctioning, so apologies for the format of this reply.
Re: Tariffs
14-09-2018 10:34 AM
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@MasterOfReality wrote:
- All our residential Home Phone pricing can be found here
Like @LaurenB, you have misinterpreted the OP. The query was about the cost of call plans, not call prices.
The appropriate link is given in Reply#4.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Tariffs
14-09-2018 10:42 AM
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