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Switching from a BT Line to a Plusnet line?

sumitgood
Grafter
Posts: 26
Registered: 05-10-2009

Switching from a BT Line to a Plusnet line?

A few questions:
- Does switching from a BT line to a Plusnet line cause any downtime?
- Does a plusnet Line have plusnet DLM management control or is that still down to BT?
If there is no downtime (seamless) and there is Plusnet controlled DLM on the line, I'd definately migrate.
OR
if there is any seamless alternative line rentals I can take out that , eliminate the DLM waiting period, I'd certaintly love to hear it, I know that I'll be doing some major cleanups around my router, and I don't want to have to go through the whole DLM process again (which has been 32 hours and still 135kbps profile. gah)
2 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,423
Thanks: 1,182
Fixes: 92
Registered: 04-04-2007

Re: Switching from a BT Line to a Plusnet line?

Quote from: sumitgood
- Does switching from a BT line to a Plusnet line cause any downtime?

Not AFAIK and if it does it's a negligible amount.
Quote
- Does a plusnet Line have plusnet DLM management control or is that still down to BT?

The ADSL aspect of your account stays the same, so yes bt's DLM controls are still in place.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

sumitgood
Grafter
Posts: 26
Registered: 05-10-2009

Re: Switching from a BT Line to a Plusnet line?

Thanks for the reply, disapointing about the DLM... is there any way you can e-mail BT to tell them to turn DLM off? it's stressing me out.