Strange mobile number that I'm being charged for calling
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Strange mobile number that I'm being charged for calling
09-08-2018 10:16 AM - edited 09-08-2018 10:17 AM
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Wondering why my bill is fluctuating when I'm on a fixed tariff I checked my bill and noticed that I was charged for 2 calls to a mobile number 07539285624 ? I have unlimited calls to all. numbers any network on my mobile and NEVER use my landline unless it's to an 0800 free phone. I'm trying to call customer services with a 30 min waiting time...aghhhh
Re: Strange mobile number that I'm being charged for calling
09-08-2018 1:04 PM
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Welcometo the forum.
Might be worth checking for a cross in the network somewhere, by -
Calling your mobile from the landline, and vice versa, to check if the right number shows (using 1471 if you don't have caller display).
Check that dialling 17070 gives the correct number.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Strange mobile number that I'm being charged for calling
09-08-2018 1:40 PM
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Have you had any faults on your line? I have known BT engineers jumper in a handset while investigating a fault and call their own mobile to check that the line is working. Of course if that is the case the calls should be very short.
Re: Strange mobile number that I'm being charged for calling
09-08-2018 6:19 PM
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