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Stopping My Phone Number Being Displayed

les80756
Dabbler
Posts: 18
Thanks: 1
Fixes: 1
Registered: ‎17-08-2018

Stopping My Phone Number Being Displayed

Hi. As the header says, can i stop my number being displayed without dialling 141,

 

Thank you.

Les

6 REPLIES 6
198kHz
Seasoned Hero
Posts: 5,590
Thanks: 2,577
Fixes: 37
Registered: ‎30-07-2008

Re: Stopping My Phone Number Being Displayed

@les80756  🙂

Yes, one of the PN Help Team will see your post and arrange it for you.

NB: There are two versions of Permanent Withhold - with or without 1470 override.

If you want the best seat in the house, move the cat
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BT technician (Retired)
les80756
Dabbler
Posts: 18
Thanks: 1
Fixes: 1
Registered: ‎17-08-2018

Re: Stopping My Phone Number Being Displayed

Ok. Thank you very much

les80756
Dabbler
Posts: 18
Thanks: 1
Fixes: 1
Registered: ‎17-08-2018

Re: Stopping My Phone Number Being Displayed

Any idea how long they take to reply?

Thanks

Les

198kHz
Seasoned Hero
Posts: 5,590
Thanks: 2,577
Fixes: 37
Registered: ‎30-07-2008

Re: Stopping My Phone Number Being Displayed

It can vary with time of day, current workload etc, but normally within 24 hours, not usually more than 48.

If you want the best seat in the house, move the cat
FTTC 40/10   Billion 8800NL
BT technician (Retired)
Buttercup
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 122
Fixes: 5
Registered: ‎08-04-2020

Re: Stopping My Phone Number Being Displayed

Hi there @les80756, I do apologise for the delay in responding.

 

I've placed an order on your line to have your number automatically withheld on outbound calls, this should take effect within the next four hours.

 

Should you wish to override this for any reason on a particular call, you can prefix the telephone number with 141 and this will show the number where previously it was withholding it.

 Jess Moore
 Plusnet Help Team
198kHz
Seasoned Hero
Posts: 5,590
Thanks: 2,577
Fixes: 37
Registered: ‎30-07-2008

Re: Stopping My Phone Number Being Displayed

@les80756 


@Buttercup wrote:

Should you wish to override this for any reason on a particular call, you can prefix the telephone number with 141 and this will show the number where previously it was withholding it.


Er, no!

141 hides the number on an individual call from a line without Permanent Withhold.

1470 shows the number on an individual call from a line with Permanent Withhold.

Borrow from pessimists - they don't expect it back
If you want the best seat in the house, move the cat
FTTC 40/10   Billion 8800NL
BT technician (Retired)