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Special Offer

nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Special Offer

I see that there's now a special offer on Home Phones
I believe existing customers can take up this offer - do I simply raise a ticket agreeing to the 12 month contract.
102 REPLIES 102
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Special Offer

Hi Nadger,
Just raise a ticket and someone in the CSC will be able to sort things out for you.
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Special Offer

Damn - and I just changed on the standard deal  Sad
Any chance of backdating
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Re: Special Offer

Cheers, James  Smiley
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Re: Special Offer

Quote from: Oldjim
Damn - and I just changed on the standard deal  Sad
Any chance of backdating

The offer is open to existing customers so.........
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Special Offer

Existing broadband customers - unless I am missing something
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Re: Special Offer

Quote from: Oldjim
Existing broadband customers - unless I am missing something

Nope - I think it's existing phone customers as well.
I've raised a ticket requesting it so we'll soon see.
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Special Offer

I have done the same - let's hope we get the same answer  Grin
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Re: Special Offer

Still awaiting a response to my ticket 24365498 ( 9.21am) requesting change.
greyposter
Grafter
Posts: 235
Registered: ‎27-06-2007

Re: Special Offer

Ditto,they must be deep in thought.
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Special Offer

Response received
Quote
The following comment was added to the Question Dear Mr ***, Unfortunately this offer is only available during signup to new members. I am sorry that you just missed out.

greyposter
Grafter
Posts: 235
Registered: ‎27-06-2007

Re: Special Offer

Sad  I've always been unlucky on offers,anywhere.
Not applicable

Re: Special Offer

I am currently on the loyalty discount which will be finishing soon, but not before 31st March 2008. If the offer is open to existing customers of Homephone, can it be deferred?
Also, my friend is thinking of changing to Homephone but is currently also on the loyalty discount. The offer might be enough to sway her into changing but is this allowed in view of the status of her present account?
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Special Offer

did you not see reply 10? Embarrassed Undecided Cry
Not applicable

Re: Special Offer

Duly noted except that does this mean new sign ups to broadband? If they are on BB but not Homephone does that count as new sign up?