Special Offer

[#1]

I see that there's now a special offer on Home Phones
I believe existing customers can take up this offer - do I simply raise a ticket agreeing to the 12 month contract.

[#2]

Hi Nadger,
Just raise a ticket and someone in the CSC will be able to sort things out for you.

[#3]

Damn - and I just changed on the standard deal 
Any chance of backdating

[#4]

Cheers, James 

[#5]

Quote from: Oldjim

Damn - and I just changed on the standard deal  Any chance of backdating

The offer is open to existing customers so.........

[#6]

Existing broadband customers - unless I am missing something

[#7]

Quote from: Oldjim

Existing broadband customers - unless I am missing something

Nope - I think it's existing phone customers as well.
I've raised a ticket requesting it so we'll soon see.

[#8]

I have done the same - let's hope we get the same answer 

[#9]

Still awaiting a response to my ticket 24365498 ( 9.21am) requesting change.

[#10]

Ditto,they must be deep in thought.

[#11]

Response received

Quote

The following comment was added to the Question Dear Mr ***, Unfortunately this offer is only available during signup to new members. I am sorry that you just missed out.

[#12]

  I've always been unlucky on offers,anywhere.

[#13]

I am currently on the loyalty discount which will be finishing soon, but not before 31st March 2008. If the offer is open to existing customers of Homephone, can it be deferred?
Also, my friend is thinking of changing to Homephone but is currently also on the loyalty discount. The offer might be enough to sway her into changing but is this allowed in view of the status of her present account?

[#14]

did you not see reply 10?

[#15]

Duly noted except that does this mean new sign ups to broadband? If they are on BB but not Homephone does that count as new sign up?