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Some international calls charged

Cholek3
Grafter
Posts: 53
Registered: ‎04-03-2013

Some international calls charged

Hello all,
I am on Talk Anytime International 300 and I mainly phone 2 numbers starting with 0048 (landline). On two occasions phone calls to same number (ending 01) I was charged, where on few others I wasn't. I know both of them were over 30mins, but I was certain it is up to 60mins where you are not charged (you are charged if you are on phone for 60mins and over).
Can anybody tell why I was charged? I attached screens.
Regards.
3 REPLIES 3
robski1
Aspiring Pro
Posts: 139
Thanks: 9
Fixes: 5
Registered: ‎06-11-2008

Re: Some international calls charged

Hi, I am also on Talk Anytime and my understanding is that you have to redial within 30 minutes on international calls to prevent beiing billed.
60 minutes is for UK numbers only.
Hope this helps.
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,369
Fixes: 75
Registered: ‎06-04-2007

Re: Some international calls charged

That's correct. The home phone call tariff (http://www.plus.net/home-broadband/tariffs/) says
[quote=http://www.plus.net/home-broadband/tariffs/]
Inclusive call length: Inclusive calls become chargeable after 60 minutes for UK numbers, 30 minutes for international numbers. Re-dial to avoid call charges.
David
Cholek3
Grafter
Posts: 53
Registered: ‎04-03-2013

Re: Some international calls charged

I missed the bit about 30 minutes for international calls. My bad. Thanks.