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Retaining Phone Number

oldboke
Dabbler
Posts: 22
Registered: ‎12-01-2013

Retaining Phone Number

Hi all I'm a recent sign up to Plusnet for phone & fibre broadband.
I'm to change providers on the 28 Jan, I have been told that I will be able to keep my existing number, but in all the communications I've had, it's not mentioned.
How will I know if it will be retained or not?.
Any advise would be great.
Thanks
2 REPLIES 2
spraxyt
Superuser
Superuser
Posts: 10,063
Thanks: 1,370
Fixes: 75
Registered: ‎06-04-2007

Re: Retaining Phone Number

You could check with the provisioning team. Probably need to do that during the week.
David
BenTrimble
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,106
Registered: ‎06-02-2008

Re: Retaining Phone Number

Hi, welcome to the forums! We will be requesting that we retain your number when we transfer the service from your existing supplier.