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Request for Ex-Directory please

mappy72
Dabbler
Posts: 12
Registered: ‎13-06-2018

Request for Ex-Directory please

I have been advised that my Plusnet Home Phone & ADSL Broadband service has been activated today (27 June).

 

Can staff please ensure that our telephone number 023## ####27 is made ex-directory please.

 

Many thanks for your assistance.

3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 28,507
Thanks: 6,298
Fixes: 1,459
Registered: ‎11-01-2008

Re: Request for Ex-Directory please

Ex-directory is the default for PN phone numbers.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Request for Ex-Directory please

 

Hi @mappy72

 

Thanks for getting in touch.

 

I can confirm that ex-directory is indeed the default setting for new/transferred lines and that we would not amend this without your specific instruction to do so.

 

Best wishes,

 

Dave

mappy72
Dabbler
Posts: 12
Registered: ‎13-06-2018

Re: Request for Ex-Directory please

Hi Dave,

 

Thanks for confirming (& dvorak too...). Cheers guys  Thumbs_Up