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Request To Permanently Withhold Number

FIXED
mickcr
Newbie
Posts: 4
Thanks: 1
Registered: ‎17-09-2018

Request To Permanently Withhold Number

Hi everyone,

I called the Support Team last Wednesday, and requested that my telephone number be permanently withheld when I make a call. As I understand previous support queries in this forum, I'll be able to over-ride it by dialling 1470 before the number that I call.

It looks to me as if the Plusnet Team Member misunderstod what was needed, and simply cancelled the Caller Display service, which I've now re-activated.

Could a Plusnet team member please raise an order to permanently withhold my number when I make an outbound call?

 

Thank you

 

2 REPLIES 2
JonoH
Community Gaffer
Community Gaffer
Posts: 4,303
Thanks: 7,392
Fixes: 153
Registered: ‎29-09-2011

Re: Request To Permanently Withhold Number

Fix

Hi @mickcr and welcome to the forums.

 

I've ordered that change over for you now, and it should change today. sorry for the inconvenience 

 Jono H
 Plusnet Community Manager
mickcr
Newbie
Posts: 4
Thanks: 1
Registered: ‎17-09-2018

Re: Request To Permanently Withhold Number

Thanks for the kind welcome, and swift response, Jono. I've just checked, and it's all sorted. Great job.

Cheers

Mick