Request To Permanently Withhold Number

[#1]

Hi everyone,

I called the Support Team last Wednesday, and requested that my telephone number be permanently withheld when I make a call. As I understand previous support queries in this forum, I'll be able to over-ride it by dialling 1470 before the number that I call.

It looks to me as if the Plusnet Team Member misunderstod what was needed, and simply cancelled the Caller Display service, which I've now re-activated.

Could a Plusnet team member please raise an order to permanently withhold my number when I make an outbound call?

Thank you

[#2 · Accepted solution]

Hi @mickcr and welcome to the forums.

I've ordered that change over for you now, and it should change today. sorry for the inconvenience 

[#3]

Thanks for the kind welcome, and swift response, Jono. I've just checked, and it's all sorted. Great job.

Cheers

Mick