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Removing 1571 voicemail

SMHathaway
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Posts: 1
Registered: ‎09-04-2020

Removing 1571 voicemail

I have a 92 year old mum who was receiving nuisance scam calls. Plusnet advises that I dial in 1571. Since I did that I often can’t get through at all because a message says message inbox full. I’m assuming this is to do with 1571. How do I remove it please