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Removal of 1571 - when not active on my account

george8
Just browsing
Posts: 1
Registered: ‎01-09-2021

Removal of 1571 - when not active on my account

The 1571 feature is active on my phone line (even though I did not request it) and I am unable to disable it through my account as the voicemail calling feature is not selected. Is there some way this feature can be disabled either by myself or by Plusnet?

1 REPLY 1
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 2,451
Thanks: 363
Fixes: 122
Registered: ‎26-03-2018

Re: Removal of 1571 - when not active on my account

Hi @george8,

I'm sorry to hear that you're experiencing this issue. I've had a look at it and placed an order to remove the service, which should complete in the next 48 working hours. Hope this helps, but if you have any further queries then please don't hesitate to get back in touch and we'll be happy to assist Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team