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Recent calls...

Peterworks
Grafter
Posts: 60
Thanks: 5
Registered: ‎17-02-2008

Recent calls...

My 'recent calls' has not been updated - last shown is 31/10/13.
I make quite a few calls to Spain so need to know how many minutes I have used almost on a daily basis.
Is there a problem ?
Thanks
Peter (User PSU33)
12 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Recent calls...

Hi, looks like it's starting to catch up - I can see a call from the 4th on there?
Peterworks
Grafter
Posts: 60
Thanks: 5
Registered: ‎17-02-2008

Re: Recent calls...

Thanks Matt,
Will monitor but looks okay now.
Community Veteran
Posts: 1,012
Registered: ‎01-08-2007

Re: Recent calls...

My last calls are showing as 28th October. 
Community Veteran
Posts: 1,012
Registered: ‎01-08-2007

Re: Recent calls...

Still no update of my recent calls.
Community Veteran
Posts: 1,012
Registered: ‎01-08-2007

Re: Recent calls...

Updated this morning so all is good.
reserved
Grafter
Posts: 617
Registered: ‎08-11-2008

Re: Recent calls...

I've found in the past that sometimes they are several days behind and other times they are up to date.
I assume the info relies on bt passing it on!
grahamt
Rising Star
Posts: 567
Thanks: 13
Registered: ‎05-04-2008

Re: Recent calls...

My last 'recent call' is Wed 6th November. I certainly made a few calls over the weekend that should have shown up by now.
Graham
Peterworks
Grafter
Posts: 60
Thanks: 5
Registered: ‎17-02-2008

Re: Recent calls...

Mine have slipped again - last update on 6th November.
This happened a few years ago and took ages to resolve. Looks like the gremlins might be back.
Come on PlusNet, if you offer this as a service then it should work properly !
Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: Recent calls...

We're working out one or two small things and are a couple of days behind at the moment, we should be back up-to-date pretty soon, maybe by tomorrow morning.
Peterworks
Grafter
Posts: 60
Thanks: 5
Registered: ‎17-02-2008

Re: Recent calls...

Thanks Ben
reserved
Grafter
Posts: 617
Registered: ‎08-11-2008

Re: Recent calls...

My last calls shown are from 6 November.
Community Veteran
Posts: 2,106
Registered: ‎06-02-2008

Re: Recent calls...

We're now up to date, please re-check your itemised bills and if there's anything missing, please bear in mind that delays of up to 7 days are not uncommon.
Thanks