Recent calls not updating on anytime+

[#1]

So much for call data being refreshed every 4 hours.   Mine shows exactly the same as yesterday, despite making several calls after 6pm last evening.
James, is it possible for you to divulge what percentage of Plusnet's broadband customer base also have the Home Phone service?

[#2]

Quote from: coastergrotto

So much for call data being refreshed every 4 hours.

It's been stated that 4hrs is "out of date".  See here.
Perhaps a small edit to the appropriate web page is needed

[#3]

I've got a call made at 21.00 on 03/06/08 still not confirmed.

[#4]

Thanks Paul.  I had just left for two weeks holiday on the day before Mand posted that so I hadn't seen it until now.
You're right though an amendment should be made to that particular web page as not everybody reads the forums.

[#5]

Just checked and all my calls since 1st June have now been confirmed, including yesterday evening 

[#6]

Quote from: Jameseh

Re: ServiceStatus - Do you think it's worthwhile of one?  It shouldn't be service affecting, but I'll be happy to get one put up tomorrow based on the number of example that I've seen recently as it's clearly causing you guys concern.

Yes I do. It may not be affecting the fundamental service (the ability to make and receive calls) but surely call logging is an integral part of billing and if billing isn't accurate then I think an amber service status is warranted.
Bob

[#7]

No change on my account since I posted last.  No new calls showing for the past 48 hours and nothing confirmed since June 6th.
Overall I don't suppose it's that important in the big picture of things, but it has to be something PlusNet will no doubt need to improve on in the near future.

[#8]

@Jameseh
Has there been any news on a resolution of this problem?
Calls still aren't being confirmed (my last confirmed call was on June 1st!).

[#9]

Hi guys,
We've got a fix ready and just waiting a rollout slot.

[#10]

That's good news!
Thanks for the update.

[#11]

Is there any update on this? I've still got unconfirmed calls going back to the 5th June.
Bob

[#12]

is that all, I think I have 12 free mins left + 400 on my mobile 

[#13]

Same here - nothing confirmed from the 3rd June plus now no new calls showing from the 10th.
Hopefully the fix will be rolled out soon!

[#14]

Things seem to be up to date again - all my calls have now been confirmed (including calls made between the 10th and the 15th).

[#15]

Mine not done yet, no update since 3rd June