cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Not receiving incoming calls 2

mf50bh
Interested
Posts: 1
Registered: ‎17-11-2016

Re: Not receiving incoming calls 2

When I call my number it says service unavailable.. Check number and try again....I can make calls out on the line and line checks have been done all good so why can nobody get through to me?

 

3 REPLIES 3
Mav
Moderator
Moderator
Posts: 21,502
Thanks: 4,391
Fixes: 500
Registered: ‎06-04-2007

Re: Not receiving incoming calls 2

Moderator's note by Mike (Mav)

Split to its own thread and title changed slightly

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

davidj66
Aspiring Pro
Posts: 703
Thanks: 47
Fixes: 4
Registered: ‎04-09-2008

Re: Not receiving incoming calls 2

Could be a crossed line at exchange.I had the same problem a couple of years ago.I actually (briefly) had another number!! If you dial 17070 it should tell you the number -if its not yours then crossed line !

Anoush
Aspiring Hero
Posts: 2,568
Thanks: 570
Fixes: 139
Registered: ‎22-08-2015

Re: Not receiving incoming calls 2

A warm welcome to the forums @mf50bh

Have you tried running a line test here? If the troubleshooter finds a fault it'll automatically raise it to Openreach.

I hope this helps

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button