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Question about adding line rental to my broadband account.

FIXED
Airport
Dabbler
Posts: 10
Thanks: 1
Registered: ‎21-02-2018

Question about adding line rental to my broadband account.

I currently have a broadband account with you which I pay £8.74 per month. This includes a referral discount

 

Now for line rental that is in my wife's name with BT at £20.99 per month. This makes the combined price £29.73.

 

Firstly could you offer me standard broadband and line rental cheaper than the current £29.73 we are paying.

 

Secondly could our current line rental which is in the wife name be transferred to you and be changed and added to my account instead under my name. The reason being I would not wish to loose my referral discount plus I have a DD setup with my bank for my current account. Also my wife does not a bank a bank account to be able to pay with DD.

Sorry if this posts a second time first time I tried did not post.

Moderator's note by Mike (Mav): Two posts released from Spam Filter and duplicate post removed.

2 REPLIES 2
jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: Question about adding line rental to my broadband account.

If you don't need a calls package you could look at moving the line rental to one of the providers who doesn't cross subsidise the broadband with excessive line rental charges and whose call charges are way cheaper. See link in my signature for one such - there are others.

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
OllieC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 799
Fixes: 46
Registered: ‎23-01-2018

Re: Question about adding line rental to my broadband account.

Fix

Hi there, 

 

If you would like a call back from our customer options team I am more than happy to arrange this for you.

 

Are you able to inbox me your preferred contact number and a time of day that you are at home.

 

I can then pass your details on for the call back. 

 

Thanks.