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Problem with1571.

cyrilclark1
Rising Star
Posts: 230
Thanks: 15
Registered: ‎22-01-2012

Problem with1571.

On two occasions recently, callers have told me that they have phoned me, received an engaged signal but have not been given the option of leaving a message.
I have tested 1571 using my mobile phone and and have found no problem.
Does anyone know of an intermittent fault with 1571 - I have no reason to doubt the callers.
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Problem with1571.

Can you go through the troubleshooting on this page and report it to us using the link on there if you're still having issues, there should be an option in the troubleshooter to choose 'messaging service' or similar.
http://www.plus.net/support/phone/troubleshooting.shtml
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
cyrilclark1
Rising Star
Posts: 230
Thanks: 15
Registered: ‎22-01-2012

Re: Problem with1571.

Thanks Chris - I've raised a ticket.
Smiley