Plusnet to Plusnet calls?

[#1]

I understand Plusnet, to other phone network subscriber calls are limited to a one hour free on my Unlimited UK & Mobile calls package, but does the same one hour free also apply to Plusnet to another Plusnet subscriber please, or is there no such one hour limit on such calls?

[#2 · Accepted solution]

@harrym1byt - my understanding is that the 60 minute limit does apply to Plusnet to Plusnet calls. At one time, I think it didn't, but that has changed. I know, on the rare occasion when talking to another PN subscriber and we go over the limit, he ends up with call charges for the excess.

[#3]

Yes the 60 mins apply, as i went over last month and was charged for the excess

[#4]

Just to leave a staff response on here.

The 60 minute limit does apply for calling a Plusnet landline number from your Plusnet landline.

[#5]

Hi,

I just got Plusnet and was wondering whether there is a call setup fee on Plusnet to Plusnet calls? I am not sure the website is 100% clear in that respect.

Thanks

[#6]

No, there is no call setup fee

[#7]

Thank you!

[#8]

Hi @harrym1byt

With all our calls, including Plusnet to Plusnet calls, there is a 60 minute limit before the call becomes chargeable.

You can view all our call tariffs at: https://www.plus.net/help/legal/residential-phone-tariffs/

Thanks

[#9]

Ooops!  Confused the subject of this topic with that of another! 

[#10]

I only have broadband and line rental with Plusnet, can I still make calls to other plusnet users?

[#11]

@Jon3 Yes, calls to other Plusnet landline numbers are still free, even if you don't have a call plan i.e Line rental only

[#12]

Free up to 60 minutes, after which they are chargeable.