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Plusnet to Plusnet Call time limit

ALFuser
Interested
Posts: 2
Registered: ‎02-03-2018

Plusnet to Plusnet Call time limit

Hi there

Can you tell me if the 1 hour time limit applies to Plusnet to Plusnet calls.  I can understand it on calls to other providers but on direct calls it seems odd.

TIA

3 REPLIES 3
198kHz
Seasoned Hero
Posts: 5,591
Thanks: 2,577
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Registered: ‎30-07-2008

Re: Plusnet to Plusnet Call time limit

Welcome to the forum.  Smiley

The page which should make it clear doesn't, but  the consensus in this thread appears to be that at one time the limit did not apply, but now it does.

I think.  Undecided

 

I'd be inclined to assume that it does and re-dial anyway.

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Townman
Superuser
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Registered: ‎22-08-2007

Re: Plusnet to Plusnet Call time limit

It does apply.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: Plusnet to Plusnet Call time limit

Welcome to the community forums @ALFuser

As Townman has advised, the 60 minute limit does apply when calling a Plusnet landline number from your Plusnet landline.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team