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Plusnet to Plusnet Call time limit

ALFuser
Newbie
Posts: 2
Registered: ‎02-03-2018

Plusnet to Plusnet Call time limit

Hi there

Can you tell me if the 1 hour time limit applies to Plusnet to Plusnet calls.  I can understand it on calls to other providers but on direct calls it seems odd.

TIA

3 REPLIES 3
198kHz
Seasoned Hero
Posts: 5,731
Thanks: 2,779
Fixes: 41
Registered: ‎30-07-2008

Re: Plusnet to Plusnet Call time limit

Welcome to the forum.  Smiley

The page which should make it clear doesn't, but  the consensus in this thread appears to be that at one time the limit did not apply, but now it does.

I think.  Undecided

 

I'd be inclined to assume that it does and re-dial anyway.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
Townman
Superuser
Superuser
Posts: 23,013
Thanks: 9,599
Fixes: 160
Registered: ‎22-08-2007

Re: Plusnet to Plusnet Call time limit

It does apply.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: Plusnet to Plusnet Call time limit

Welcome to the community forums @ALFuser

As Townman has advised, the 60 minute limit does apply when calling a Plusnet landline number from your Plusnet landline.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet