Plusnet to Plusnet Call time limit
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Plusnet to Plusnet Call time limit
02-03-2018 2:27 PM
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Hi there
Can you tell me if the 1 hour time limit applies to Plusnet to Plusnet calls. I can understand it on calls to other providers but on direct calls it seems odd.
TIA
Re: Plusnet to Plusnet Call time limit
02-03-2018 2:59 PM - edited 02-03-2018 3:01 PM
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Welcome to the forum.
The page which should make it clear doesn't, but the consensus in this thread appears to be that at one time the limit did not apply, but now it does.
I think.
I'd be inclined to assume that it does and re-dial anyway.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Plusnet to Plusnet Call time limit
03-03-2018 8:34 AM
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It does apply.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Plusnet to Plusnet Call time limit
07-03-2018 1:40 PM
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Welcome to the community forums @ALFuser
As Townman has advised, the 60 minute limit does apply when calling a Plusnet landline number from your Plusnet landline.
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