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Plusnet call protect not working.

sharoncj
Dabbler
Posts: 17
Thanks: 1
Registered: ‎07-02-2017

Plusnet call protect not working.

Hi,

My call protect is not working even though it's showing in my account as active. When I dial 1572 it says the service cannot be connected.

Can anyone help?Huh
Thank you.
1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Plusnet call protect not working.

Sorry to hear that.

It looks like the feature wasn't added on our suppliers backend systems.

I've placed a order to add this and it should be up and running shortly.

Apologies for any inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team