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Plusnet call protect not working.

Louisea755
Newbie
Posts: 3
Registered: ‎07-02-2018

Plusnet call protect not working.

I have just received an unwanted call. Dialled 1572 too add to list but just got service not available. Checked my call features and I do have the service and it is active but yet I cannot use it. Any ideas?
5 REPLIES 5
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Plusnet call protect not working.

Sorry to hear that.

I've placed a order to sort this out which should complete in the next hour or so.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Louisea755
Newbie
Posts: 3
Registered: ‎07-02-2018

Re: Plusnet call protect not working.

Thank you 😀
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Plusnet call protect not working.

This should now be working.

Can you try it again?

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Louisea755
Newbie
Posts: 3
Registered: ‎07-02-2018

Re: Plusnet call protect not working.

Yes it is working. Thank you for your help.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Plusnet call protect not working.

Glad to hear it!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team