Plusnet call protect is not the same as BT Call Protect
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Plusnet call protect is not the same as BT Call Protect
05-06-2017 1:31 PM
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I have had call protect added to my service but I have just confirmed by Chat that it is not possible to manage the call list and settings online (I had searched in vain on the website) an there are no plans to allow this. Rather disappointing given it is surely just using the bt facility which does allow online use - see http://bt.custhelp.com/app/answers/detail/a_id/56986/~/bt-call-protect---how-to...-guide
Come on plusnet please add this.
Re: Plusnet call protect is not the same as BT Call Protect
17-12-2017 12:54 AM
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Re: Plusnet call protect is not the same as BT Call Protect
17-12-2017 11:05 AM
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Thanks.
Similar but not the same. As I pointed out you cannot manage it online as you can with BT see section
How do I add numbers to my personal blacklist?
You are stuck with managing it via the number menu system, fine for adding numbers singly. When you want to see what you've setup wouldn't a webpage with a list be so much easier?
I've signed up for it. Just a pity it's not identical to the BT feature.
Re: Plusnet call protect is not the same as BT Call Protect
19-12-2017 10:41 AM
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Hi @wphil,
I'm afraid it's correct that we currently can't update the call protect lists online as you can on BT and that there are unfortunately no plans for this functionality currently.
Apologies for any inconvenience this causes.
Feedback has already been passed on regarding this and imagine we'll let people know here in the forums/blogs if this does change.
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