Plusnet Home Phone hasn't arrived

[#1]

The title is pretty self explanatory really, it'l be 2 weeks tommorow since I signed a 12 month contract.

[#2]

Hi there and welcome to the community forums.
What issues are you having? I ask as the service was activated on 11/11.
Adam

[#3]

The Home Phone (Hardware) has not been delivered to my house.

[#4]

You don't get any home phone hardware - you have to buy your own phone if that is what you are talking about. A router is different but that is for broadband and is normally sent out a couple of days before the broadband is due to be active

[#5]

Ah alright, I just thought it was a bit weird Plusnet giving me a number and not sending any hardware.

[#6]

Generally unless otherwise specified, telephone company providers leave it up to the customer to provide their own telephones as there is such a wide choice out there.
It could be that you needed a telephone with larger numbers, a cordless phone or a phone with special features such as an answerphone. Due to the low cost of such equipment these days, it would be pointless for a telephone company to provide a "generic" telephone for this purpose.
I vaguely remember British Telecom providing a phone back in the "old days" but also charging a rental price for this equipment.

[#7]

Indeed they did, and the line rental covered the internal wiring too!

[#8]

Quote from: picbits

It could be that you needed a telephone with larger numbers, a cordless phone or a phone with special features such as an answerphone. Due to the low cost of such equipment these days, it would be pointless for a telephone company to provide a "generic" telephone for this purpose.

Wouldn't life be simpler if ISPs were brave enough to do the same with broadband hardware
It could be that you needed a router with more ports, wireless or a router with special features such as VPN etc. Due to the low cost of such equipment these days, it would be pointless for an ISP to provide a "generic" router for this purpose.
OT, but serious comment...

[#9]

^ agreed ^