Plusnet Call Protect
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Re: Plusnet Call Protect
23-10-2018 1:51 PM - edited 23-10-2018 1:52 PM
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@mort7890, sorry for the delayed response. Unfortunately we can't control the settings of Call Protect from our side as we don't have an interface, though you should be able to remove a number through 1572. Let us know if you need to know what options to dial.
If you're wanting Call Protect reset, all I can suggest that we remove the feature completely from the line, and then re-add it. If you'd like to go ahead, please can you reply to this ticket to let us know?
Re: Plusnet Call Protect
23-10-2018 6:58 PM
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Hi @Gandalf
I have responded to your ticket. If you go back through this discussion you will see that the only way for end users to remove numbers is one by one with the newest first, what I wanted to do was remove the oldest first but that is not possible so the only way I see is for a full reset, which is a poor option but if that is all we have got then go ahead.
Re: Plusnet Call Protect
24-10-2018 9:58 AM
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Re: Plusnet Call Protect
24-10-2018 2:47 PM
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Many thanks tried it just now and it is functioning again. However, as stated on my ticket, I could be requesting it again with the amount of calls I am getting at the moment.
Re: Plusnet Call Protect
24-10-2018 4:29 PM
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Thanks for confirming @mort7890, if you do have any further issues, just get back to us.
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