Plusnet Call Protect
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Re: Plusnet Call Protect
14-09-2017 4:18 PM
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Information on the use of this is poor on your website. I want to know how I can add International, Withheld and Unavailable numbers to my blocked list as I've had the Call Protect feature for about a month now but am not seeing any reduction in the volume of nuisance calls I receive.
Re: Plusnet Call Protect
14-09-2017 7:24 PM - edited 15-09-2017 12:13 AM
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Dial 1572 and choose option 4 personal options.
Then select option 3 divert by call type.
Option 1 is to turn on or off.
Option 2 is to turn withheld number calls on or off.
Option 3 is to turn international calls on or off
Option 4 is to turn unrecognised (unavailable) number calls on or off
It's fiddly to set up but I've found it worthwhile. I've used this for a few weeks now and only had one spam call get through. I have not barred withheld numbers as Doctors etc withhold their number.
On page 4 MM263 has a link to a very useful table he has produced.
Re: Plusnet Call Protect
14-09-2017 7:53 PM - edited 14-09-2017 7:54 PM
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@salmo wrote:
On page 4 MM263 has a link to a very useful table he has produced.
The page number varies depending on an individuals's forum settings.
It's Message No. 51.
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Re: Plusnet Call Protect
15-09-2017 4:56 PM
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Petersof, Download and print the details referenced in earlier Posts.
It all has to be done from your handset and nothing is available via webpage sadly.
I banned everything and have not had a dodgy call over the last 3 months, peace at last.
Re: Plusnet Call Protect
26-11-2017 10:16 AM - edited 26-11-2017 10:23 AM
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@bucksboy wrote:
Today I had to ask customer services to switch it on, but long wait so tried chat, yep got it done ( it's free/part of your package cost so why have to ask for it to be switched on by Plusnet, should be self selected in all it's aspects .
I have just come across this after recently placing a Broadband and Phone order which I am waiting for activation.
The order process should provide this as an option as well as being ex-directory. Its only now I realise this wasn't done when ordering which it should do in my opinion.
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