Plusnet Call Protect not working
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- Re: Plusnet Call Protect not working
05-12-2017 1:29 PM
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I got a phone call today that I wanted to block, so after I ended the call I dialled 1572 expecting to hear the menu (as happened previously). However, there was just silence. I have checked that Call Protect is activated in my Phone Account and it certainly has the little green box there so it appears that it is.
Does anyone know what is going on and how I can get PCP working again?
Fixed! Go to the fix.
Re: Plusnet Call Protect not working
05-12-2017 2:12 PM
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08-12-2017 5:02 PM
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Apologies for the delay in getting back to you.
It looks like the call feature is active on the line so I'm going to remove it then re-add it as that usually fixes these type of problems. We'll let you know when it's re-added.
Re: Plusnet Call Protect not working
09-12-2017 12:58 PM - edited 09-12-2017 12:58 PM
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Tried it just now and it is working again. Thanks.
Re: Plusnet Call Protect not working
09-12-2017 4:02 PM
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Moderator's note by Mike (Mav): I have changed the fix to @Gandalf as per message #3.
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Re: Plusnet Call Protect not working
11-12-2017 2:28 PM
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