Plusnet Call Protect (Awaiting activation)

[#1]

I tried to activate Call Protect about a week ago.  Since then it has been stuck at "Plusnet Call Protect (Awaiting activation)"

Is this normal?  It seems from a search of the forums that this is a common problem and often requires some support intervention?

[#2]

Got the exact same issue.

Been waiting on Call Protect and Voicemail activation all week. I'm also due to renew my contract soon to avoid a monthly price increase and have a '...phone order in progress.' error when I try.

[#3]

I have the same issue. Activated Plusnet Call Protect online, lost voicemail. Now says awaiting activation for both.