Plusnet Call Protect (Awaiting activation)
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26-05-2018 5:35 PM
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Hello,
I tried to activate Plusnet Call Protect a while back and it has been showing as 'Awaiting activation' for a while now.
Does anyone have any ideas?
Can one of the PN guys please help and activate?
Thank you
Denis
Fixed! Go to the fix.
Re: Plusnet Call Protect (Awaiting activation)
29-05-2018 2:29 PM
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Hi there,
There can be issues getting this working if there's another product on the line that's incompatible with it.
I've just added ticket 175609987 to your account.
Feel free to get back to me here once you've responded to it.
Re: Plusnet Call Protect (Awaiting activation)
29-05-2018 3:06 PM
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Hi Adam
i have responded to the ticket.
i was not aware that anonymous call reject was active on my line, this is not something that I requested.
kind regards
Denis
Re: Plusnet Call Protect (Awaiting activation)
30-05-2018 12:53 PM
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Re: Plusnet Call Protect (Awaiting activation)
30-05-2018 9:44 PM
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Hi Matthew
Thank you - please can you advise when this has been actioned.
Kind Regards,
Denis
Re: Plusnet Call Protect (Awaiting activation)
31-05-2018 5:20 PM
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Sadly I got a message to say that Voicemail has been added (when not requested) and PlusNet Call Protect has been removed from my account (when i needed it activating).
I would be grateful if you could please REMOVE voicemail from my home phone account and ADD PlusNet Call Protect to my line.
01-06-2018 9:04 AM
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Re: Plusnet Call Protect (Awaiting activation)
01-06-2018 11:34 AM
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