PlusNet unable to get adequate response from OpenReach
We have repeated land line failures resulting in noisy phone line and internet drop out.
The problem is the line is old and not installed in ducting, therefore corrodes.
An open reach engineer turns up does a bit of manhole diving finds a competent pair and the problem for a few months.
Due to poor response from PlusNet I have tried and failed to get direct contact with OpenReach. Has anybody got a suggestions on how to light a fire under these organisations
Re: PlusNet unable to get adequate response from OpenReach
CHAT is currently available- try that.