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Please log ticket 80643100 with Openreach faults

Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Please log ticket 80643100 with Openreach faults

could someone please log ticket 80643100 (on a relatives account) to Openreach faults please. I have replied with the information requested.
4 REPLIES 4
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Please log ticket 80643100 with Openreach faults

A ticket can't be logged with Openreach Faults
They would need to use the Fault Checker route at https://faults.plus.net
Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Re: Please log ticket 80643100 with Openreach faults

Been there, done that. Its a fault with openreach cabling, I just want plusnet to actually tell Openreach about it. Calls been open since Friday, its about time someone tried to fix it.
LinnPlusnet
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,686
Registered: ‎03-02-2014

Re: Please log ticket 80643100 with Openreach faults

Hi Lorian,
I have just performed another line test and we have been able to identify a fault. I have now replied to ticket 80643100, please have a look for further information.
Lorian
Grafter
Posts: 704
Thanks: 5
Registered: ‎31-07-2007

Re: Please log ticket 80643100 with Openreach faults

Perfect, thanks.