Phone redirected to voicemail
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Phone redirected to voicemail
30-09-2016 6:28 PM
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Re: Phone redirected to voicemail
03-10-2016 12:31 PM
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From testing, it seems that there is a loop condition; basically a short circuit on your line.
To rule out your equipment as the cause, we would like to see if the fault is still present with your equipment disconnected from the line.
I've created a ticket for you here, if you could confirm that the checks have been carried out, we'll take things from there.
Re: Phone redirected to voicemail
25-10-2016 1:18 AM
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Hi can you test out the phoneline now? All the cables have been unplugged.
https://www.plus.net/wizard/index.html?p=view_question&id=135165486
And this was the original question/ticket.
Thanks
Re: Phone redirected to voicemail
25-10-2016 9:32 AM
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Unfortunately a line test is still returning loop condition. I've raised a new ticket requesting some checks which you may or may not have already carried out, but it also has information on how to proceed with an engineer visit.
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