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Phone order in progress

hangar18
Grafter
Posts: 36
Thanks: 15
Fixes: 1
Registered: ‎08-03-2009

Phone order in progress

I tried to add a call feature at the beginning of July and ever since, the following is shown when I log into the member centre. 

An error has occurred

You cannot make any changes to your account while there is a phone order in progress.

 

A ticket was raised on the 9th July and absolutely nothing has been done. I've also sent a private message to @Gandalf and received no response. What's going on at plusnet? And why are basic problems not being dealt with?

 

John

 

2 REPLIES 2
hangar18
Grafter
Posts: 36
Thanks: 15
Fixes: 1
Registered: ‎08-03-2009

Re: Phone order in progress

Sorted.. Thanks @Gandalf 

mdplus
Newbie
Posts: 4
Registered: ‎08-11-2020

Re: Phone order in progress

I have same issue, posting in another thread