Phone order in process

[#1]

Hello, can someone at Plusnet twiddle some knobs please.

My call minder was full, so read on here to deactivate and reactivate which I did successfully on 5/12/20 now just have to keep adding all the superfluous cold callers again, but hey ho.

My issue today is :

BB contract is up for renewal, unable to renew as my account has outstanding phone service awaiting activation which happens to be call protect see attachment, can someone activate (even though its physically working) to allow me to proceed with my renewal.

Thanks Karen

[#2]

Hi there. Thank you for your message. We've sorted this for you so you should be able to make the change in the next 24hrs. If you have any further issues please let us know and we'll investigate.

[#3]

Thank you Chris, will check it tomorrow. 

[#4]

You're more than welcome.