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Phone order change seems slow to complete

Macca56
Interested
Posts: 2
Registered: ‎01-08-2020

Phone order change seems slow to complete

On the 23/7/2020 I attempted to put caller id onto my account, I received an email later saying both voicemail and call protect and been removed for some reason and now when I log on it says i cannot alter my package because a phone order is in progress.

I can also see that Caller Display,Voicemail and Call Protect are all still waiting activation.

Does it normally take so long to activate them?

2 REPLIES 2
Macca56
Interested
Posts: 2
Registered: ‎01-08-2020

Re: Phone order change seems slow to complete

All sorted many thanks to Gandalf

hangar18
Grafter
Posts: 36
Thanks: 15
Fixes: 1
Registered: ‎08-03-2009

Re: Phone order change seems slow to complete

Interesting to hear yours is sorted.. 

 

I have exactly the same issue and have had an open ticket since 9th July.

 

What's happening with your support Plusnet?

 

John