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Phone not working

wendysawyer
Newbie
Posts: 1
Registered: ‎17-09-2016

Phone not working

My phone is not working. Handset shows Please check line cord. Have tried 3 other handsets all show the same.

The internet IS working

2 REPLIES
2u2me
Pro
Posts: 326
Thanks: 80
Fixes: 2
Registered: ‎27-09-2013

Re: Phone not working

Could be that if you have had any storms/lightning recently it may have damaged your cordless phones, to prove your line is OK you need to remove your cordless phones from the line and just plug in a known working corded phone.

SpendLessTime
Aspiring Hero
Posts: 2,837
Thanks: 839
Fixes: 82
Registered: ‎21-09-2009

Re: Phone not working

@wendysawyer

Welcome to the forums.

The phone trouble shooter can be found at https://www.plus.net/help/phone/phone-line-troubleshooting/ an  includes the link to test the line and report a fault.