Phone not working
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Phone not working
17-09-2016 10:13 AM
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My phone is not working. Handset shows Please check line cord. Have tried 3 other handsets all show the same.
The internet IS working
Re: Phone not working
17-09-2016 10:24 AM
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Could be that if you have had any storms/lightning recently it may have damaged your cordless phones, to prove your line is OK you need to remove your cordless phones from the line and just plug in a known working corded phone.
Re: Phone not working
17-09-2016 1:07 PM
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Welcome to the forums.
The phone trouble shooter can be found at https://www.plus.net/help/phone/phone-line-troubleshooting/ an includes the link to test the line and report a fault.
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