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Phone not working Fault Ref: TR0000009690955

Posts: 7
Registered: ‎08-10-2018

Phone not working Fault Ref: TR0000009690955

The fault on the line was reported on the 3rd October.

Three (3) options were provided for the attendance of an Engineer to rectify the fault.  None of these options were taken up.

Additional options have been provided when an Engineer can gain access to the property;

Wednesday 17th October 2018 08:00 to 18:00 and similar window on Friday 19th October.

Looking forward to a positive response.

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 2,511
Fixes: 126
Registered: ‎26-03-2018

Re: Phone not working Fault Ref: TR0000009690955


I've responded to your post on the other thread. Moving forward, I would ask that you please try to keep all posts contained to one thread so as not to cause any confusion when we pick up your posts to respond to.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team