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Phone line dead, incoming calls getting engaged tone etc

Stranger
Rising Star
Posts: 76
Thanks: 1
Fixes: 1
Registered: ‎09-05-2014

Phone line dead, incoming calls getting engaged tone etc

osting from mobile so a quick one, how do I raise a ticket?
9 REPLIES 9
bigblueamazon
Grafter
Posts: 31
Thanks: 7
Registered: ‎15-07-2014

Re: Phone line dead, incoming calls getting engaged tone etc

Stranger
Rising Star
Posts: 76
Thanks: 1
Fixes: 1
Registered: ‎09-05-2014

Re: Phone line dead, incoming calls getting engaged tone etc

Thanks bigblueamazon  Smiley  I'd managed to suss it, weirdly my home BB worked long enough for me to be able to do it and that's not a slight on PN as I am fairly sure the phone issue is an OR one.
Thanks for looking and here's hoping for a speedy resolution *crosses fingers*
bigblueamazon
Grafter
Posts: 31
Thanks: 7
Registered: ‎15-07-2014

Re: Phone line dead, incoming calls getting engaged tone etc

You're welcome Smiley
Hope things are sorted for you asap. *crosses toes*
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,054
Thanks: 649
Fixes: 183
Registered: ‎27-04-2007

Re: Phone line dead, incoming calls getting engaged tone etc

@Stranger
Cheers for taking my call, hope all goes to plan with the engineer visit on Thursday. Do let me know if not.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Stranger
Rising Star
Posts: 76
Thanks: 1
Fixes: 1
Registered: ‎09-05-2014

Re: Phone line dead, incoming calls getting engaged tone etc

Blindingly good service from PN and OR.
All sorted and now better than ever.
Thankyou very much  Smiley
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,054
Thanks: 649
Fixes: 183
Registered: ‎27-04-2007

Re: Phone line dead, incoming calls getting engaged tone etc

Thanks for the update,
That's great to hear!
Let me know if you do have any issues and don't be a stranger (sorry) Smiley
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Stranger
Rising Star
Posts: 76
Thanks: 1
Fixes: 1
Registered: ‎09-05-2014

Re: Phone line dead, incoming calls getting engaged tone etc

Boom tish! I'll let you off Adam.
Afraid I spoke too soon though, went out to lunch, came home tried to go on the internet anddd ...... No internet but at least I had a landline so as I could ring up free, heres hoping for as quick a fix on this issue.
If I didn't have bad luck I'd have no luck at all.
Stranger
Rising Star
Posts: 76
Thanks: 1
Fixes: 1
Registered: ‎09-05-2014

Re: Phone line dead, incoming calls getting engaged tone etc

Well, to conclude ........ hopefully  Grin my internet has been ujpo and running for a few hours now, I've been off line and back  on with various devices and various times and it still seems OK, I realise this is the phone forum but as the issues co-incided that's where I've been posting.
Hopefully all is well and once again thanks to all  Smiley
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,054
Thanks: 649
Fixes: 183
Registered: ‎27-04-2007

Re: Phone line dead, incoming calls getting engaged tone etc

Cheers for letting us know, assuming ujpo is a good thing that sounds ideal (don't worry I know what you mean) Wink

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team