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Phone line connection/charges

hellsh12
Dabbler
Posts: 17
Registered: ‎24-04-2012

Phone line connection/charges

hI.
      I have used p/net for the last 2yrs with broadband only, i have now added phone line with evening and w/end calls.  Can anyone explain their charges re connection which went very smoothly indeed.  As phone  line has been only connected 4 five days, I’m being charged the monthly rate.  Cannot see terms anywhere. Angry
dick:red All caps removed as per forum rules.
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Phone line connection/charges

On your next billing date you'll be charged as normal for your broadband. There will also be a full monthly charge for your line rental for the month ahead, and there will be a pro-rata cost to cover the number of days that you had a phone service in your previous billing month.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
hellsh12
Dabbler
Posts: 17
Registered: ‎24-04-2012

Re: Phone line connection/charges

Thank for your clear and concise reply.
                              Cheers, hellsh12.