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Phone line and internet

Rising Star
Posts: 607
Thanks: 10
Fixes: 1
Registered: ‎30-07-2007

Phone line and internet

Had several calls saying my phone line and internet has been compromised and to press something  Is this you  Plusnet  BT or some sort of scam 

Posts: 3,076
Thanks: 1,315
Fixes: 85
Registered: ‎30-06-2016

Re: Phone line and internet

It's a scam that's currently doing the rounds. Ignore it.

Plusnet Help Team
Plusnet Help Team
Posts: 972
Thanks: 153
Fixes: 38
Registered: ‎09-10-2018

Re: Phone line and internet

Hi @stathe, thanks for your post.


As @Baldrick1 rightly suggests, this is one of the scammers' methods of choice at the moment.


Please disregard calls of this nature - we'd always send you a ticket if we needed to reach you.


We'd recommend adding the number to your Call Protect list if the number is displayed.

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team