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Phone fault?

Mayfly
All Star
Posts: 1,544
Thanks: 402
Fixes: 1
Registered: ‎04-06-2009

Phone fault?

Could someone from PN run a phone line check for me please?
Someone told me today they tried to ring me 4 times yesterday and kept getting a recorded message that there was a fault on the line but I haven't noticed any problems and internet is working fine.
I did get cut off this morning on a call but rung back with no problems.
2 REPLIES 2
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,917
Thanks: 621
Fixes: 174
Registered: ‎27-04-2007

Re: Phone fault?

Thanks for taking my call,
I wasn't sure if it would be answered Smiley
As mentioned tests I carried out did pick up on a "battery contact fault" which we've reported to our suppliers anyway as it may cause the odd issue with your phone service if left "untreated"
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Mayfly
All Star
Posts: 1,544
Thanks: 402
Fixes: 1
Registered: ‎04-06-2009

Re: Phone fault?

Thanks Adam, nice to put a voice to a name.
As I said I haven't noticed anything wrong other about 3 dropped calls over the last 2 months so thanks for your help.