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Phone disconnected leaving engaged tone

Newbie
Posts: 1
Registered: ‎05-12-2020

Phone disconnected leaving engaged tone

Our landline keeps disconnecting without warning mid call outgoing and incoming leaving an engaged tone any ideas?

1 REPLY 1
Pro
Posts: 424
Thanks: 114
Fixes: 7
Registered: ‎09-04-2016

Re: Phone disconnected leaving engaged tone

@Mike220359 

Welcome to the Forum.

Have you tried running the Phone Troubleshooter. It will do a line check. https://www.plus.net/my-account/tools/phone-troubleshooter/ (You will be asked to log in.)

If it does find a fault, there is your solution. Don't worry if it says that it has failed as the test can be a bit iffy and may still raise a fault. Check in your account for tickets; any ticket generated can be found here Tickets

Please let us know how you get on.