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Phone dead - no dial tone, broadband (adsl working )

pint
Aspiring Pro
Posts: 612
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

Phone dead - no dial tone, broadband (adsl working )

My broadband is working, but the phone is dead - no dial tone.
Ive tried more than one phone on the line, and its currently plugged into the master socket 'test' socket with the faceplate off ( this has been tried with more than one phone.
I havent got time to p¦ss around on a hold system, will also post this elsewhere until i get a reply
4 REPLIES 4
pwatson
Rising Star
Posts: 2,470
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: Phone dead - no dial tone, broadband (adsl working )

There a guide to fault reporting here that may be useful...
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Phone dead - no dial tone, broadband (adsl working )

If you post all over the place you will upset the Moderators
For a phone fault start here https://portal.plus.net/my-account/tools/phone-troubleshooter/
pint
Aspiring Pro
Posts: 612
Thanks: 62
Fixes: 1
Registered: ‎19-08-2007

Re: Phone dead - no dial tone, broadband (adsl working )

the phone faiult checker ends with the ever so helpful....
[quote[
Oops, something seems to have gone wrong
It looks like something has gone wrong. Our award-winning support team are here to help.
Call us on 0800 432 0200
the 0800 number ends with hold music, which is also faulty
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Phone dead - no dial tone, broadband (adsl working )

Mod Note
Thread locked in favour of http://community.plus.net/forum/index.php/topic,144201.0.html
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