Phone currently useless

[#1]

My phone line is OK..Can't make outward calls (except to Plusnet).Inward calls are told I am engaged - for nearly 24 hours so far. Can't use mobile as only decent connection is from outdoors. Any helpful ideas please?

[#2]

Our tests aren't showing any issues.

Can you go through the steps here and let us know how you get on?

[#3 · Accepted solution]

Hi, Thanks for your reply.   No change I'm afraid.  Can add that 1471 inwards is working -  it tells me someone called about ten days ago.

I don't if it's relevant but it seems I may be getting inward calls from PN but not  elsewhere.

[#4]

If you can respond to the open question on your account we can get this looked into further.

[#5]

Don't know why but phone suddenly back in working order. Sorry for waste of your time !

[#6]

No problem glad to hear it's working.