Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Phone control panel tells me I don't have phone with plusnet
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Phone control panel tells me I don't have phon...
Phone control panel tells me I don't have phone with plusnet
12-02-2014 8:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I was supposed to have been transferred from BT at midnight last night, but I still can't use the phone control panel here. How can I find out if the transfer went through?
Message 1 of 5
(994 Views)
4 REPLIES 4
Re: Phone control panel tells me I don't have phone with plusnet
12-02-2014 9:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I raised a ticket... !gasp! 40 HOURS wait time??? my goodness - Plusnet either has 4 times as many customers as any other company, or 4 times fewer help center staff
Message 2 of 5
(581 Views)
Re: Phone control panel tells me I don't have phone with plusnet
12-02-2014 10:47 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi IngeJones,
I've responded to Ticket 81188359 for you. I'm not sure if there has been a mix up in communication but the order is due to complete on 13/02/2014, any time on this date up until midnight.
Apologies for any confusion caused.
I've responded to Ticket 81188359 for you. I'm not sure if there has been a mix up in communication but the order is due to complete on 13/02/2014, any time on this date up until midnight.
Apologies for any confusion caused.
Message 3 of 5
(581 Views)
Re: Phone control panel tells me I don't have phone with plusnet
12-02-2014 10:49 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Oh, I was going by a letter from BT I received a few days ago. I guess 13th is as good a date as any
Message 4 of 5
(581 Views)
Re: Phone control panel tells me I don't have phone with plusnet
12-02-2014 10:52 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It'll be sorted on that date.
If you need any further help at all, feel free to give us a shout
If you need any further help at all, feel free to give us a shout
Message 5 of 5
(581 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Phone control panel tells me I don't have phon...