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Phone charges changed

mexicano
Grafter
Posts: 131
Thanks: 4
Registered: 17-07-2010

Phone charges changed

I've noticed that the Unlimited BB and Calls package has changed so that now it only includes "weekend" calls and not evening and weekend calls. Is that right?
My contract expires in January and I would like to stay with PN and I was wondering if I asked CS if I can take up the £2.99pm offer now instead of waiting till January? Is CS the best people to talk to about this?
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Phone charges changed

As an existing customer you will retain your present package - that is only for new customers
Regarding offers you would need to phone cancellations as they are the only ones who can make special offers https://portal.plus.net/home-broadband/contact/
mexicano
Grafter
Posts: 131
Thanks: 4
Registered: 17-07-2010

Re: Phone charges changed

Thanks Jim. I'll do that tomorrow and see what they say